Two US Airlines Face Lawsuit For Selling 'Windowless' Window Seats

Delta Air Lines and United Airlines are facing lawsuits from passengers who say they were charged extra for window seats, only to find out there was no window at all. The two lawsuits, filed separately but similarly worded, claim that both airlines knowingly label certain seats as “window seats” even though they are next to a blank wall. These seats, according to complaints, are not clearly marked during the booking process, and passengers often pay a premium for them, expecting a view.

The lawsuits are reportedly seeking millions of dollars of damages for more than 1 million passengers at each carrier. They argue that Delta and United have misled travellers by failing to warn them about windowless seats on certain aircraft. On some Boeing and Airbus planes, specific seats are missing windows due to internal components like wiring or air ducts.

Passengers often choose window seats for specific reasons, such as reducing motion sickness, easing fear of flying, or simply enjoying the view. Many people would not have paid more or picked those seats if they had known there was no window. Both airlines list all seats along the side of the plane as “window seats”, regardless of whether a window is actually there. Lawyers behind the case are calling this practice deceptive and are demanding refunds for passengers who were affected.